Privacy Policy

UrbanMines is committed to protecting your privacy. We use the information we collect about you to provide you with personalized information, services and tools. We will not share, sell or disclose individually identifiable information to any third party other than as disclosed within this privacy policy. Please read on for more details about our privacy policy.

1. Information You Submit
If you create an account, order products, register for services, or otherwise send us data via the Sites, we collect information about you and the company or other entity you represent (e.g., your name, organization, address, email address, phone number, fax number). You may also provide information specific to your interaction with the Sites, such as payment information to make a purchase, shipping information to receive a purchase, or a resume to apply for employment. In such instances, you will know what data is collected, because you will actively submit it.

2. Information Passively Submitted
We collect information during your use and navigation of the Sites, such as the URL of the site you came from, the browser software you use, your Internet Protocol (IP) address, IP ports, date/time of access, data transferred, pages visited, amount of time you spend on the Sites, information about transactions conducted on the Sites, and other “clickstream” data. If you use any mobile application to access our website, then we also collect your device information (such as device OS version and device hardware), unique device identifiers (including device IP address), mobile phone number and geolocation data. This data is generated and collected automatically, as part of the standard operation of the Sites. We also use “cookies” to enhance and customize your experience of the Sites. A cookie is a small text file that may be stored on your computer or device used to access the Sites. You may set your browser software to reject cookies, but doing so may prevent us from offering conveniences or features on the Sites. (To reject cookies, refer to information about your specific browser software.)

3. Use of Information
We use information that you actively submit via the Sites to fulfill product orders, provide requested services and information, and otherwise to respond appropriately to requests and to complete transactions. We use information passively submitted to personalize features and your experience of the Sites, and otherwise to generally improve the content, design, and navigation of the Sites. To the extent permitted by applicable law, we may combine the various types of data we collect. We may conduct marketing analysis and similar research to assist us in making business decisions. Such analysis and research activities may be conducted through third party services, using anonymous data and aggregate statistics generated by our collection of information.
If you order products through our Sites, we may contact you by email to provide information about your order (e.g., order confirmations, shipment notifications). If you have an account with the Sites, we may also send you email regarding your account status or changes to relevant agreements or policies.

4. Marketing Information
From time to time and in compliance with applicable law requirements (e.g. based upon your prior consent if required under the law applicable to you), we may use contact information that you have provided to send you information regarding products and services, as well as other information that we think may be useful to you.

5. Server Location
When you use the Sites, you are transferring information to the United States and to other countries, where we operate the Sites.

6. Retention
We keep data at least as long as required by applicable law, and we may keep data as long as permitted by applicable law.

7. Your Rights
l You may at any time request access to a summary of information we hold about you, by contacting us at info@urbanmines.com; you may also contact us at this email address to request searches, corrections, updates, or deletion of your information, or to deregister your account. We will make reasonable efforts to respond promptly to such requests in accordance with applicable laws.

8. Information Security
We take commercially reasonable technical, physical, and organizational steps to safeguard any information you provide to us, to protect it from unauthorized access, loss, misuse, or alteration. Although we take reasonable security precautions, no computer system or transmission of information can ever be completely secure or error-free, and you should not expect that your information will remain private under all circumstances. In addition, it is your responsibility to safeguard any passwords, ID numbers, or similar individual information associated with your use of the Sites.

9. Changes to Our Privacy Statement
We reserve the right to change this Statement from time to time and in our sole discretion. We will alert you when changes have been made by indicating the date it was last updated as the date the Statement became effective. When you visit the Sites, you accept the version of this Statement in effect at that time. We recommend that you periodically revisit this Statement to learn of any changes.

10. Questions and Comments
If you have questions or comments about this Statement or about how any information you submit to us is used, please contact us at info@urbanmines.com.